Terms of Service

Last updated: April 2025

1. Acceptance of terms

By accessing or using HairMax, you agree to be bound by these Terms of Service. If you do not agree, do not use the app or website.

2. Not medical advice

HairMax is an informational tool only. Our AI is trained on published hair loss research and data to help you understand your situation — it does not diagnose, treat, cure, or prevent any medical condition. Nothing in this app should be interpreted as medical advice. Always consult a qualified doctor or dermatologist before making decisions about your health or treatment.

3. Eligibility

You must be at least 18 years old to use HairMax. By using the app, you confirm you meet this requirement.

4. Your account

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Please notify us immediately of any unauthorised use.

5. Acceptable use

You agree not to:

  • Use HairMax for any unlawful purpose
  • Attempt to reverse engineer, hack, or disrupt the service
  • Share false or misleading information through the platform
  • Impersonate any person or entity

6. Intellectual property

All content, branding, and technology in HairMax — including our AI system — are owned by HairMax and protected by applicable intellectual property laws. You may not reproduce or distribute any part of the service without our written permission.

7. Disclaimer of warranties

HairMax is provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or usefulness of any information provided by our AI or the platform. Use the service at your own risk.

8. Limitation of liability

To the maximum extent permitted by law, HairMax is not liable for any indirect, incidental, or consequential damages arising from your use of the service, including any decisions made based on information provided by the app.

9. Changes to these terms

We may update these Terms from time to time. Continued use of HairMax after changes are posted means you accept the updated terms.

10. Contact

Questions about these terms? Please contact our support team.